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FAQs: AC, Plumbing and Water Heaters in the Niagara Region

We often get many of the same questions about water heaters, faucets, toilets, and other general plumbing concerns. Here are the most common questions we hear:

Should I drain my water heater?

Not necessarily – it is not required and it may stir up sediment that can clog your pipes.

What is the best temperature to set my water heater at so it will last longer?

Generally, 120°F is a good benchmark or “medium” on older water heaters. If you find your hot water is not lasting as long, an element could be broken, the thermostat might need to be replaced, or the dip tube is broken and cold water is mixing with hot water.

Do I need to replace my faucets if they drip?

If your faucet is dripping from the spout you may only need to replace the seats, springs, or ball valve. If the drip is coming from the supply line it is likely that you only need to tighten the fittings. If it is dripping underneath the faucet itself, you may need to replace the faucet completely.

Is a whistling noise when I flush my toilet normal?

This can be caused by a small chip in the tank cover causing air to go through it when you flush. You may also have to perform a simple adjustment of the fill valve to stop the noise if there is no crack.

What is that strange banging noise in my pipes?

This is usually caused by a worn out hammer arrestor. If you replace it the banging noise should stop.

What if I hear water running inside my walls?

If no water sources are turned on this may be a sign of a leak. Schedule a house call with one of our experts to discuss it.

What should I do if my kitchen drain is running slowly?

This is likely the sign of a blockage somewhere in the line. We do not recommend any types of acids or commercial cleaners as they can ruin your sink’s finish.

What if I have low water pressure in my shower?

First, check the main supply line and make sure it is turned all the way on. Second, check to see if you need to clean out sediment from the aerators in the faucet head. If you still have low pressure, call us for advice.

How do I get rid of a foul odour from my kitchen sink?

This is often caused by a buildup of food debris in the disposal unit. Try using ice cubes mixed with lemon peels for 30 seconds while running the disposal.

Do the new low-flow toilets flush properly to get everything down?

The newest models have flushing technology with larger internal passages and are designed to use on 1.6 gallons per flush. This results in a properly flushing commode.

What regions do you work in?

We serve Hamilton and the whole Niagara Region, including St. Catharines.

How do you assess my appliances?

We use these forms to assess your gas furnace or boiler to ensure every important element is inspected and no problem remains undetected.

Do you need help with your air conditioning or heating system? Would you like some professional advice from our experienced technicians at Ideal Plumbing & Heating? Give us a call or fill out the eform on this page with your question and the best way to reach you. A member of our team will contact you as soon as possible with an answer.

Ideal Plumbing & Heating

8-8 Clairmont St

Thorold, ON L2V 1R1


Niagara Region: 




Service Area

  • Niagara Region


Office Hours: Monday to Friday: 8:00am to 5:00pm
24 Hour Emergency Service Available

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