Ideal Plumbing & Heating is a plumbing, air conditioning, and heating contractor for Niagara Region residential, commercial, and light industrial clients. President Mark Sanecki understands that the success of the company depends on his customers and employees, and he makes them his primary focus. At Ideal Plumbing & Heating, we value our customers and give them the best quality we can offer – our goal is to be the best at what we do to serve you better. We truly have an elite team, from our pleasant office staff to our courteous service technicians and installers. If you ever have a problem or a concern, we will be more than happy to show you why we’re the
“Ideal Solution to Life’s Not So Ideal Problems.”
As a licensed contractor, we insist that our technicians attend regular technical education and training programs. They are also trained in communication skills, sales, finances, management and marketing. They are drug-free, neat in appearance, mindful of their speech and respectful of your property. In short, they are truly an elite group of whom we are very proud. When our technician arrives at your home for a plumbing diagnosis and repair, we will not leave until the problem is fixed and you are 100% satisfied.
Entering the plumbing field in ‘98, I knew right away that I would never leave the construction trade. After plumbing for several years, in 2005 I obtained my gas license (G2). In early 2007, I was having a conversation with the owner (at the time) of Ideal Plumbing & Heating. I had expressed my interest in starting my own company. After some back and forth, Nick and I had decided to purchase Ideal Plumbing and Heating, as I knew the business well, being there for over a decade, and we could see ourselves enjoying ownership.
Since our takeover in 2007, we have focused on three things:
I believe that maintaining focus on these three things, in that order, is what will keep us #1 in customer service and keep our customers recommending us to others! We truly have an elite team, and I am privileged to employ each and every one of them, from our pleasant office staff to our courteous service technicians and installers. If you ever have a problem or a concern, we will be more than happy to show you why we’re the “Ideal Solution to Life’s Not So Ideal Problems.”
I started working for a relative at a local heating company in 1990. In 1996, I attended Niagara College to pursue my career in the heating trade and obtain my G2 gas license. In 2001, I began working for Ideal Plumbing & Heating, which is where Mark and I met. We worked together for 2 years before I ventured off to work on my own. In 2006, Mark and I reunited as co-workers and decided to partner up and purchase Ideal Plumbing & Heating in 2007.
Our goals are to bring value and principle, and to be the best at what we do. We respect our customers and give them the best quality we can offer. Our hardworking, reliable employees who possess years of experience as well as our young apprentices are always ready to serve you. Let Ideal Plumbing & Heating be your “Ideal Solution to Life’s Not So Ideal Problems.”
Randy Arsenault – HVAC Installer
I have been an HVAC installer for about the last 13 years. I started in the trade after college and had an opportunity to work for a family member who owned a local HVAC company. I worked there for 7 years in which I was able to learn and experience all facets of the trade and business as well as obtain my gas fitter 2 designation. For the next 2 years, I owned and operated my own business until I was offered a position as a site supervisor for a local building company. My position there lasted approximately one year until I was laid off. At that time, I contacted Nick, whom I’d worked with previously at the local HVAC company, and have been working at Ideal Plumbing & Heating ever since. I have begun to experience the service aspect of the HVAC trade and am now signed on as a “Sheet Metal Apprentice.” I have been given the opportunity to learn and grow within the Ideal family, and I am enjoying being a part of the team.
Bob Cooper – Plumbing Installer and Technician
I was born and raised in St. Catharines and have been in the plumbing trade for 25 years. I am experienced in new construction, residential and commercial installations, and service. I have been employed at Ideal Plumbing & Heating for the past 15 years. It’s nice to see that we have customers that ask for me by name and have been using our services as long as I’ve been with the company. So if you’re looking for someone with lots of experience, just ask for Coop.
Tom Swick – HVAC Installer
Originally from Caistor Centre, Ontario, I started in the sheet metal trade in 1982 doing both commercial and shop work. I lived in Halliburton for 10 years and recently moved back to the area and starting working with Ideal Plumbing & Heating doing sheet metal fabricating and HVAC installations.